Though no crashes or injuries have been reported related to this issue, HCPI is taking a precautionary voluntary recall of their 2012 CR-V to prevent this from happening.
This pro-active market action is in accordance to Honda’s own standard even if there is no specific law in the Philippines that requires such an action. Honda still opts to do the recall as a matter of policy on worldwide customer satisfaction when it comes to quality of the product and safety of customers which are the top priorities.
Affected owners of the 2012 Honda CR-V shall be notified through a phone call by Honda dealers and Letters of Notice will be sent starting July 20, 2012. All affected vehicles must be taken to an authorized dealer as soon as they receive notification of this recall from Honda.
To conduct the voluntary recall in an orderly manner, customers are requested to call their respective dealers for service appointment or call the Honda Hotline 1-800-1000-HONDA (46632) or (02) 857-7240, or email at
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. You may also visit Honda Cars Philippines’ website at www.hondaphil.com for inquiries and details of scheduling.
Replacement of affected parts will be carried out in all 28 authorized dealers and 3 service centers nationwide, free of charge and will take about 2 hours. Repair of affected vehicles will start on August 1, 2012.
Other CR-Vs belonging to different year models will not experience the same failure because a different door latch and inner door handle design mechanism were applied. Likewise, owners of Jazz, City, Civic, Accord, Pilot, Odyssey, and HR-V models sold and distributed by HCPI are not affected and thus have no reason to worry since the affected parts are of different specifications and/or design.
Honda CR-V units with the following frame (VIN) numbers are included in the recall:
